Frequently Asked Questions
Everything you need to know.
Got questions about our rentals, delivery, or booking process? We've got answers. If you don't see what you're looking for, give us a call.
What areas do you deliver to?
We deliver throughout Naples, Golden Gate Estates, Bonita Springs, Estero, Fort Myers, and surrounding areas in Southwest Florida. Extended delivery is available — contact us for a quote.
How far in advance should I book?
We recommend booking at least 1-2 weeks ahead for standard items. For peak season (summer water slides, holiday weekends), 3-4 weeks is ideal. We do accommodate last-minute bookings when availability allows.
Are your inflatables safe and insured?
Absolutely. All of our inflatable units are commercial-grade, regularly inspected, cleaned, and sanitized. We are fully licensed in the State of Florida and carry comprehensive liability insurance.
What surfaces can inflatables be set up on?
Grass is ideal and preferred. We can also set up on concrete, asphalt, or dirt using sandbag anchors. We'll assess your setup area on delivery day to ensure everything is safe and secure.
Do you set up and take down the equipment?
Yes — delivery, professional setup, and pickup are included with every rental. Our crew handles everything so you can focus on enjoying your event.
What is your cancellation policy?
We offer flexible rescheduling for weather-related cancellations at no charge. For other cancellations, deposits are refundable if cancelled more than 7 days before your event date.
Do I need to provide power for inflatables?
Yes, inflatables require a standard 110V outlet within 100 feet. If power isn't available, we offer generator rentals as an add-on.
Can I customize a package?
Of course! Our packages are starting points — swap any item, add extras, or build a completely custom bundle. Just let us know what you need.
Still have questions?
Give us a call at (239) 687-3777 — we're happy to help you plan your perfect event.